How to write email using English 4
Lesson 1
如何写地更真诚和礼貌
A. 发出请求
- 使用please。
- 使用问句形式,could or would you?
- 混合形式, could you please … ?
- 使用would, would you mind doing sth?
- 使用would like来代替want。
B. 发出第二个请求(一般来说一封邮件里最多两个请求)
- 使用also。例如:
Please send me your resume. Could you also include three references?
` Could you meet me today at 3PM? I would also like the directions to your office.`
C. 在最后表示感谢
例如:Thank you
Sincere thanks
I appreciate it
或者更详细一点:Thank you for your + NOUN
I appreciate your + NOUN
Thank you for your time and effort
PS: 生词-Gerund-动名词
lesson 2
写道歉邮件
A. I am sorry if …
有时候一件事的责任是不清楚的(其实自己很可能并没有错)这时候适合用I am sorry if ...
例如:
I am sorry if you didn't receive the resume I sent.
I am sorry if I didn't understand the directions correctly.
B. I am sorry that …
这时候责任百分百在你,清楚地描述你的问题。
例如:
I am sorry that the file was not sent. I have include the correct file in this email.
C. I am sorry about …
这种情况适合小的失误。印刷错误,拼写错误等。比如地址打错了:
I am sorry about the confusion. I will send you a new document with the correct address shortly.
I am sorry about the delay/inconvenience.
Resources
1. Using Softening Phrases to Make Polite Requests 2. Some exercise
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